Exchange & Return Policy

At Jazlyn, customer satisfaction is our priority. We carefully inspect every outfit before dispatch to ensure the highest quality standards.

Exchange Policy
If you receive an item with a size issue or a manufacturing defect, you may request an exchange within 48 hours of receiving your order. The item must be unused, unwashed, and in its original condition with all tags intact.

Return Policy
We currently do not offer returns or refunds for change of mind, color preference, or incorrect size selection made by the customer. Please review the product details and size information carefully before placing your order.

Damaged or Incorrect Items
In the rare case that you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product. Our team will review the issue and arrange an exchange if applicable.

How to Request an Exchange
To initiate an exchange, please contact us via Instagram DM, WhatsApp, or email with your order details and reason for the exchange. Our team will guide you through the process.

Important Note
Slight variations in color may occur due to different screen settings and lighting conditions during photography. Such variations are not considered defects and are not eligible for return or exchange.

For any questions regarding your order, feel free to contact our customer support team. We're always happy to help. 💜